Service Packages
Compare Smart Home Tiers
Choose the level of smart home setup that fits your home. Each package is designed to build from simple control and convenience into a fully connected automated home.
Basic Tier
The Smart Home Essentials
Best for homeowners who want Home Assistant setup, mobile app access, basic dashboards, and simple automations.
Pro Tier
The Connected Smart Home
Best for homes needing more connected devices, advanced automations, custom dashboards, remote access, and backups.
Premium Tier
The Automated Home
Best for Pro clients wanting premium automation, travel modes, energy monitoring, and priority service.
Package Comparison
| Feature / Service | Basic | Pro | Premium |
|---|---|---|---|
| Home Assistant Setup | ✓ | ✓ | ✓ |
| Mobile App Setup | Up to 4 users | Up to 6 users | Up to 10 users |
| Dashboard Configuration | ✓ | Custom Dashboards | Multi-Room Dashboards |
| Basic Automations | ✓ | ✓ | ✓ |
| Advanced Automations | — | ✓ | ✓ |
| Voice Assistant Integration | ✓ | ✓ | ✓ |
| Occupancy / Presence Detection | — | ✓ | ✓ |
| Network Device Integrations | — | ✓ | ✓ |
| System Recovery and Backup Support | — | ✓ | ✓ |
| Client Remote Access | — | ✓ | ✓ |
| Entertainment Automation | — | — | ✓ |
| Vacation and Travel Mode | — | — | ✓ |
| Device Limit | Up to 10 devices | Up to 20 devices | Unlimited |
| Monthly Support | $15/month | $30/month | $50/month Priority Service |
| Annual Support | $150/year | $250/year | $500/year Priority Service |
Supported Devices
Each tier builds on the previous tier, adding more devices, integrations, and automation options.
Basic Devices
- Smart Bulbs
- LED Strips
- Smart Plugs
- Thermostats
- Motion Sensors
- Door Sensors
Pro Devices
- Includes Basic Tier devices
- Smart TVs including Roku and Apple TV
- Smart Sound Systems
- Gaming Consoles
- Smart Locks
- Garage Doors
- Smart Household Appliances
- Advanced Lighting Setups
- Indoor Smart Cameras
Premium Extra Features
- Custom Routines
- Luxury and Adaptive Lighting Experiences
- Smart Climate Controls
- Advanced Notifications and Alerts
- One Touch Modes
- Personalized Family Automations
- Additional services with no surcharge fees
Not Sure Which Tier Fits Your Home?
Start with a consultation and Carolina Automated Homes can recommend the best package based on your devices, goals, and home layout.
Request Consultation